Terms & Conditions

Introduction

These Terms & Conditions (“Terms”) govern your general use of Alpha Softwares public websites (including pages about Alpha Edusoftlite ERP for institutions), promotional materials related to demos and partner programmes, and routine engagement before any formal quotation or licence. References to companion apps labelled My Sandesh on marketplace listings are illustrative; store terms also apply.

Acceptance

By browsing interactive areas after notice of these Terms, requesting a brochure or demo, booking a webinar we host where offered, subscribing only where lawful opt-ins exist, or initiating email or WhatsApp contact through buttons we publish, you agree to these Terms alongside our Privacy Policy. Individual users accepting on behalf of an institute confirm they hold authority so to bind.

Definitions

• “Alpha” means Alpha Softwares and its permitted successors or assigns.
• “Site” means edusoftlite.alphaindia.in and linked marketing properties Alpha operates for Edusoftlite.
• “Customer” means an institute or entity that purchases or licences Alpha products under a written order.
• “You” means the person or entity using the Site or corresponding with Alpha in the ordinary course.

Relationship to other agreements

Nothing on the Site replaces or amends a signed quotation, enterprise licence, AMC letter, cloud subscription, reseller contract, NDA, or purchase order. Where such documents conflict with these general Terms on commercial scope, warranty, liability cap, service levels, or data processing, the signed contract prevails for that transaction.

Intellectual property

All trademarks, software object code and source we license under separate agreements, documentation, UI copy, screenshots, videos, portal designs, PDFs, installers, training decks, and marketing assets remain Alpha’s property or that of our licensors. Except for rights expressly granted in writing, all rights are reserved. You may not remove proprietary notices, reverse engineer except where mandatory law permits interoperability, or misrepresent affiliation with Alpha.

Website licence

Alpha grants you a limited, revocable, non-exclusive licence to view and download materials clearly offered for distribution (such as PDF brochures) for your internal evaluation. Do not frame our pages to imply endorsement, mirror our site without consent, or harvest contact data from forms for unrelated bulk messaging. Automated scraping contrary to our robots.txt rules is prohibited unless we authorise in writing.

Acceptable use

You must not:

• Introduce malware, probe or attack our infrastructure, bypass authentication, or overload systems.
• Submit false identity or fraudulent purchase orders, or impersonate regulators.
• Harvest personal data of others from the Site without lawful basis.
• Interfere with WhatsApp or telephony integrations except through links we provide for genuine business communication.

Demos, quotes & accuracy

Brochures, webinars, FAQs, pricing hints, screenshots, calendars, and roadmap statements are illustrative. A binding commercial relationship is created only by a written quotation, licence, or order accepted by both sides, with agreed scope, INR amounts, taxes, delivery milestones, AMC, and support hours. Alpha may change marketing content without updating every page instantly; ask Sales for the latest pack before you rely on a feature for procurement.

Deployments & apps

Operational compliance with education regulation, child-safety policies, backups, biometric handling, attendance accuracy, SMS OTP monitoring, data accuracy in registers, and safeguarding remains each institute’s obligation. Alpha supplies software and support as contracted. Mobile apps such as My Sandesh are also subject to Google Play and Apple terms and the institute’s own deployment choices.

Disclaimer

To the extent permitted by Indian law, informational content on the Site is provided “as available” without warranties beyond those that cannot be waived (such as certain consumer rights). We do not promise error-free or uninterrupted access. Third-party links are for convenience; we are not responsible for their content or policies unless we expressly adopt them.

Limitation of liability

For ordinary website browsing, downloading openly offered brochures, or non-contractual interactions that are not already covered by a negotiated enterprise agreement, Alpha’s aggregate liability—except for death, personal injury caused by proven gross negligence, fraud, or liabilities that cannot be limited by law—is capped at ₹5,000 or fees actually invoiced by Alpha to you attributable to the preceding twelve months for that relationship, whichever is greater. We exclude indirect or consequential loss (including pure economic loss, reputational loss, lost profits) except where statute forbids such exclusion.

Indemnity

You will defend and indemnify Alpha against third-party claims arising from your misuse of the Site, unlawful content you inject into forms, violation of these Terms, or unauthorised statements you make purporting to bind Alpha—except to the extent Alpha indemnifies you under a separate signed contract.

Suspension & termination

Alpha may suspend Site access for maintenance, security incidents, or suspected breaches. We may disable accounts or block abusive IPs where technically feasible. Nothing here terminates a Customer’s licence; that follows the underlying agreement.

Governing law & disputes

These Terms are governed by the laws of India. Subject to rights you may have under consumer protection statutes, courts in Gujarat shall have primary jurisdiction for disputes arising from the Site, without prejudice to appellate routes or tribunals specialised statutes designate.

Miscellaneous

If any clause is held invalid, the remainder remains effective. Delays in enforcing rights are not waivers. Alpha may assign affiliate or successor rights in a merger or asset sale after reasonable notice where feasible. You may not assign references to these Terms except with our written consent unless law permits.

Notices

General Sales contact: sales@alphaindia.in; Sales +91 94086 31200; Support +91 85111 64380. Postal mail: Alpha Softwares, 417 Rashtradeep Complex, Rashtriya Shala Road, Rajkot, Gujarat, India.